Privacy policy

Introduction: Welcome to STEREOWOOD. We are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information through https://stereowoodart.com ("Website"). By purchasing from us, you agree to the use of your personal data in accordance with this policy.

Information Collection and Use: Personal Information Collection: When you engage in a transaction on our Website, as part of the buying and selling process, we collect personal information such as your:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details

  • Other relevant information for order processing

This information assists us in fulfilling your order and communicating with you about it.

Text Marketing and Notifications: By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Automatic Information Collection: Each time you visit our Website, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information, and the pages you requested. This is collected to improve the functionality of our Website and to better tailor our products and services to your needs.

Consent: How we obtain your consent:

  • When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or process a return, you consent to our collecting and using personal data for that specific purpose only.

  • If we ask for your personal information for secondary reasons, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How to withdraw consent: If after you opt-in, you change your mind, you may withdraw your consent for us to contact you and for the continued collection, use, or disclosure of your information, at any time, by contacting us at service@stereowoodart.com or mailing us at: STEREOWOOD, D7-301, West Area, Huigu Industrial Park, Xuefu Middle Road, Xiqing District, Tianjin City, China.

Disclosure: We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Third-Party Services: In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security: To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

Cookies: Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt out of cookies or not.

  • _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

  • _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

  • _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

  • cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

STEREOWOOD's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

 

Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Changes to This Privacy Policy: We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Information: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@stereowoodart.com or by mail using the details provided below:

STEREOWOOD [Re: Privacy Compliance Officer] D7-301, West Area, Huigu Industrial Park, Xuefu Middle Road, Xiqing District, Tianjin City, China

This policy is effective as of May 1st, 2024.